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Status
Platform Status
Announcements
Status Updates
Session Monitoring (Beta) Service Restored
Session Monitoring (Beta) Events being Dropped
Chrome bug: Crashes on v58
OpenTok and Microsoft Edge (Windows 10 Creators Update)
TokBox CDN changes
Known Issue: Individual stream archive manifest createdAt attribute
See all 19 articles
New Releases
JS SDK v2.11.5 released
iOS SDK v2.11.1 released
JS SDK v2.11.4 released
iOS and Android v2.11.0 SDKs released
JS SDK v2.11 released
Account Management API
See all 27 articles
General
Getting Started
How can I quickly build a prototype?
How can I build a web to mobile inter-operable app ?
How can I build a multi-party conferencing app?
How can I get started with OpenTok?
Do you have any demo apps/sites for OpenTok API's?
Do you have code samples available?
See all 9 articles
Network Requirements
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Is there any way to test my network configuration?
OpenTok Network Connectivity Requirements
What are the firewall requirements to use TokBox?
What is the minimum bandwidth requirement to use OpenTok?
Does TokBox support proxy servers?
Can I get a list of the IP ranges of TokBox servers?
See all 8 articles
Technical Specifications
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JS SDK: RumorSocket Disconnect Errors
Known Limitations of Internet Explorer
Datacenter Locations
Enhancements in the OpenTok screen-sharing extension for Firefox
How many streams are supported in a session?
What kind of security features does OpenTok implement?
See all 10 articles
Account Management
How can I change the email address on the account?
How do I sign up for an OpenTok account?
I forgot my password. What do I do now?
How can I cancel my TokBox Account?
FAQ
How do I keep my resolution constant in a screen sharing app?
Can I build Text Chat with the OpenTok platform?
What is the difference between a Routed vs Relayed Session?
Which devices does OpenTok work with?
How do I sign up for notifications about releases and patches?
Can I disable OpenTok UI?
See all 9 articles
Pricing and Billing
How do I estimate my OpenTok monthly usage?
How and when do I pay?
What is included in my 30-day free trial?
Can I push my OpenTok-powered app to production/live during trial?
What if I want to go live during my 30 day trial period?
Can I pay by invoice instead of by credit card?
See all 8 articles
Troubleshooting
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Issue: Subscriber failing after some seconds
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Common Archiving Mistakes
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Help: My OpenTok Archives Won’t Upload to S3!
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Mobile Resolution/FPS Adjustments Best Practices
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How should I decide what resolution to use when publishing on a mobile device? Should I use HD resolution?
Internet Explorer plugin guide
See all 22 articles
Security
What type of security and encryption does the OpenTok Platform provide?
What are the implication of encryption on my app?
TokBox Versioning Policy
What browsers versions are supported?
What versions of the OpenTok Client SDKs are currently supported?
What versions of the OpenTok client SDKs can interoperate?
Features
iOS Support
What devices does OpenTok iOS SDK support?
Where can I see the sample code for OpenTok iOS SDK?
How many participants can join an iOS session?
Reconnection and Network Migration on Mobile Devices
Video Dimensions, Aspect Ratios, and Rendering on Mobile SDKs
Managing Audio Sessions in iOS with OpenTok
Android Support
What devices does OpenTok Android SDK support?
Where can I see the sample code for OpenTok Android SDK?
How many participants can join an Android session?
Archiving
Composed archive codecs and attributes
How does archiving work and how can I configure it?
What are the limitations of the archiving functionality?
HIPAA Compliance
What is HIPAA?
Why is HIPAA relevant when building a healthcare application?
Can I build a HIPAA compliant application using OpenTok?
How does TokBox ensure secure transmission of PHI?
Does TokBox store PHI?
How can I use archiving as part of a HIPAA compliant application?
See all 8 articles
Beta Programs
Session Monitoring
★
What is Session Monitoring?
How can I test that my application server is working?
What if my application server goes down?
Do you guarantee event delivery?
Is it real-time?
What can it be used for?
Windows SDK
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What Windows versions are supported?
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What is the Windows SDK?
Do you support USB cameras?
Is there a C API available for the SDK?
What codecs are supported?
Do you support Universal Windows Platform (UWP)?
See all 10 articles
