I can see the Subscriber but I cannot hear him/her.

1. Make sure that your volume is not set to zero. Try increasing your volume and see if it helps.

2. Make sure that the publisher's microphone is working. The publisher can test his microphone by going to a site which requires audio.

3. When allowing permissions in your browser, make sure the right microphone is selected.

If the above steps do not help re-start your browser and/or computer.

Have more questions? Submit a request