My javascript app isn't responding. What can I do?

If you are building an app using our Javascript library, and the app is not responding, then try the following:

  • Call the OT.setLogLevel() to send debug messages to the console.
  • Add an event listener for exception events by calling the OT.on() method.

See the API reference documentation for the ExceptionEvent class.

Developers using the OpenTok JavaScript library should use a HTML debug console, such as Firebug (for Firefox) or the Google Chrome Debugger.


Have more questions? Submit a request