How and when do I pay?

OpenTok offers a free trial with $10 of credit where credit can be utilized towards any of the communication features of our platform. 

If you have added a Credit Card to your account, your billing cycle will begin at the end of the trial.

How do I add a Credit Card to my account?

You can add any of the following Credit Cards to your Billing information: Visa, MasterCard, American Express, JCB, Discover or Diners Club cards.

To add the details to your account follow these steps:

  1. Log In to your account
  2. In the left side navigation bar, select "Upgrade Now"
  3. Select "Enter Payment Details"
  4. Enter your Credit Card Details.

Alternatively, you can edit your payment details by clicking "Billing" on the left side bar.

For non-US customers, we accept the majority of International cards. Use your postal code (digits only) as your "Zip Code" and you will be ready to go.

How often will I be charged?

You will be charged monthly on the day of the month in which you originally signed up.

For example, if you signed up January 15th, your billing cycle will start on February 15th and you will be charged on March 15th and every 15th of the month afterwards.


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