How and when do I pay?

Objective

Adding a payment method to your Vonage Video API account.

Applies To

  • Vonage Video API
  • Account Billing
  • Payment Option

Procedure

OpenTok offers a free trial with $10 in credit which can be utilized towards any of the video communication features of our platform. Information about signing up for the trial account is explained in How-do-I-sign-up-for-a-Vonage-Video-API-account.

Once your trial is almost expired, you can update your payment information in your Vonage Video API Account to continue using OpenTok features.

Steps to add the payment method to your account are as follows:

  1. Login to your Vonage Video API Account
  2. In the left side navigation bar, select "Upgrade Now."
  3. Select Standard Plan (To upgrade to Enterprise or Priority plan, please contact our sales team)
  4. Choose the payment method and enter the details accordingly.

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US based customers can choose either Credit Card or Bank Account(ACH) as the payment method 
to pay their invoices.
For Non-US customers, Credit Card is the only viable payment option.

You can add any of the following Credit Cards to your Billing information: Visa,MasterCard,American
Express,
JCB, Discover, or Diners Club cards.
We accept majority of International cards for non-US customers.

Additional Information

You can edit your payment details by clicking "Billing" on the left sidebar.

Your billing cycle will begin at the end of the trial. You will be charged monthly on the day of the month in which you originally signed up. For example, if you signed up on January 15th, your billing cycle will start on February 15th, and you will be charged on March 15th and every 15th of the month afterward.

 

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