Do you guarantee the callback event delivery?

Question

Can you guarantee the delivery of callback events?

Applies To

  • Vonage Video API
  • Session monitoring

Answer

We make every effort to ensure that the events are delivered. However, it is possible, in rare circumstances, where an outage on the TokBox side causes events to get lost. In addition, if a customer’s application server does not respond after 4 retries, then the event is dropped.

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