How do credit-based trials work?

Question

What can I do with the Vonage Video API during my free trial period?

Applies To

  • Video API
  • Free Trial

Answer

For all new users, we offer a free trial with $10 in credits to use any of the Video API features that you like. Your credits work just like real money, and are used up as you generate usage with Vonage Video API, following our standard pricing model. For example, your $10 could be used toward 2,000 subscribed minutes, or several other combinations of Video API feature usage. Click here for more details about how our pricing works.

Free trial customers who are using Vonage Video API's Archiving feature, which allows you to record and save Video API sessions, will also receive 1,000 free archiving minutes as a bonus. Note that this credit is only applicable during the free trial period.

What happens when I run out of credits?

As you use your credits, you can visit your Account Overview page to see your current balance. During the free trial, usage is calculated and subtracted from your available credit on a daily basis. Once your credit balance reaches $0, your trial will end and you’ll need to add a payment method to your account to continue using Video API. At this point you’ll be converted to our standard $9.99/month pricing model. You can add your payment method at any point during your trial to avoid any lapse in service when your credits run out.

We will notify you via email when your expiration date is approaching. Once your trial is almost expired, you can update your payment information in your account to continue using Video API features.

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