General

Getting Started

• How can I get started with OpenTok?
• Advanced Insights Best Practices
• Key features of Playground tool
• How do I add screen sharing to my app?
• How can I quickly build a prototype?
• How can I build a web to mobile inter-operable app ?

See all 12 articles

Networking

• What are the Vonage Video API network connectivity requirements?
• What is the minimum bandwidth requirement to use the Vonage Video API?
• What to do if a session is disconnected?
• How to install and configure a test Proxy Server in AWS
• Some users in UAE cannot connect reliably
• How can I create a Pre-call test in my app?

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Technical Specifications

• JS SDK: RumorSocket Disconnect Errors
• How many participants are supported in a session?
• Data Center Locations
• What kind of security features does OpenTok implement?
• Do you support HTTPS?
• Can I record a Media-Relayed(peer-to-peer) session?

See all 7 articles

Account Management

• TokBox Incident Handling
• Blank page when logging in
• How can I change the email address on the account?
• I forgot my password. What do I do now?
• How can I cancel or delete my TokBox Account?

Pricing and Billing

• How does participant-based video pricing work?
• Why is the pricing for relayed and routed sessions the same?
• What recording capabilities does OpenTok offer? How do I estimate pricing?
• What is Interactive Broadcast and Live Streaming? How do I calculate pricing?
• What is SIP Interconnect? How can I calculate pricing?
• How do Credit Based Trials work?

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FAQ

• Why does opentok-network-test-js create a cookie during a network test?
• Vonage Video API Support for Plan B and Unified Plan Session Discovery Protocol
• How do I implement voice only calls?
• How to get HD resolution recordings and live streaming in Tokbox sessions
• TokBox for Zendesk FAQ
• Archiving FAQ

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Security

• Supported TLS Cipher Suites
• EU General Data Protection Regulation (GDPR)
• What type of security and encryption does the OpenTok Platform provide?
• What are the implication of encryption on my app?

Troubleshooting

• Getting error while creating session using OpenTok .Net SDK
• Issue: Subscriber failing after some seconds
• Help: My OpenTok Archives Won’t Upload to S3!
• Mobile Resolution/FPS Adjustments Best Practices
• How should I decide what resolution to use when publishing on a mobile device? Should I use HD resolution?
• Screen sharing in Firefox without User Interaction (Button click)

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TokBox Versioning Policy

• What browsers versions are supported when using the Vonage Video API?
• What versions of the OpenTok Client SDKs are currently supported?
• What versions of the OpenTok client SDKs can interoperate?