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General
General
Getting Started
How can I get started with OpenTok?
How do I add screen sharing to my app?
How can I quickly build a prototype?
How can I build a web to mobile inter-operable app ?
How can I build a multi-party conferencing app?
Do you have any demo apps/sites for OpenTok API's?
See all 10 articles
Networking
What are the TokBox network connectivity requirements?
What is the minimum bandwidth requirement to use OpenTok?
How to install and configure a test Proxy Server in AWS
Some users in UAE cannot connect reliably
How can I create a Pre-call test in my app?
Can I ping TokBox's Media server to measure latency?
See all 12 articles
Technical Specifications
JS SDK: RumorSocket Disconnect Errors
How many participants are supported in a session?
Known Limitations of Internet Explorer
Data Center Locations
What kind of security features does OpenTok implement?
Do you support HTTPS?
See all 9 articles
Account Management
TokBox Incident Handling
Blank page when logging in
How can I change the email address on the account?
I forgot my password. What do I do now?
How can I cancel or delete my TokBox Account?
Pricing and Billing
Why is the pricing for relayed and routed sessions the same?
What recording capabilities does OpenTok offer? How do I estimate pricing?
What is Interactive Broadcast and Live Streaming? How do I calculate pricing?
What is SIP Interconnect? How can I calculate pricing?
How do Credit Based Trials work?
How do I estimate my OpenTok monthly usage?
See all 10 articles
FAQ
How do I implement voice only calls?
How to get HD resolution recordings and live streaming in Tokbox sessions
TokBox for Zendesk FAQ
Archiving FAQ
TokBox Scalable Video (Simulcast) FAQ
Why is the compiled Cocoa POD file large? Github has file size limits
See all 17 articles
Security
Supported SIP over TLS Cipher Suites for SIP Interconnect
EU General Data Protection Regulation (GDPR)
What type of security and encryption does the OpenTok Platform provide?
What are the implication of encryption on my app?
Troubleshooting
Getting error while creating session using OpenTok .Net SDK
Issue: Subscriber failing after some seconds
Help: My OpenTok Archives Won’t Upload to S3!
Mobile Resolution/FPS Adjustments Best Practices
How should I decide what resolution to use when publishing on a mobile device? Should I use HD resolution?
Unable to create session even though API key and secret are valid
See all 31 articles
TokBox Versioning Policy
What browsers versions are supported?
What versions of the OpenTok Client SDKs are currently supported?
What versions of the OpenTok client SDKs can interoperate?