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  1. Vonage Video API
  2. General
  3. Troubleshooting

Troubleshooting

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  • Getting error while creating session using OpenTok .Net SDK
  • Issue: Subscriber failing after some seconds
  • Help: My OpenTok Archives Won’t Upload to S3!
  • Mobile Resolution/FPS Adjustments Best Practices
  • How should I decide what resolution to use when publishing on a mobile device? Should I use HD resolution?
  • Unable to create session even though API key and secret are valid
  • OpenTok Android SDK versions 2.17.+ failed to close an Android wearable's camera after publish session closed.
  • Why is my Screen-Share Preview reversed/mirrored in my iOS App
  • Troubleshooting Screen Sharing Issues in Google Chrome
  • Chrome 66 Audio Failures
  • Internet Explorer plugin guide
  • Common Archiving Mistakes
  • General Troubleshooting Steps
  • What is the difference between OT and TB objects?
  • My javascript app isn't responding. What can I do?
  • Why is my publisher reversed?
  • How do I know if I have gone into Audio Only Fallback mode?
  • Why doesn't publish/subscribe appear in the div I specified?
  • How do I properly resubscribe to video when the network causes a connection to fail over to audio only?
  • How do I get the number of connections in the session?
  • Safari unable to acquire camera in multiple concurrent tabs
  • Chrome & Firefox iOS applications do not work with OpenTok
  • Why does session.capabilities.X always show up as false?
  • What can I do to resolve echo problems?
  • Chrome on Android does not work with H.264 codec projects
  • I can neither see nor hear the subscriber. I just see a black screen
  • I cannot see the Subscriber. I just see a black screen. I can, however, hear him/her.
  • I can see the Subscriber but I cannot hear him/her.
  • I am subscribing to multiple streams in my session. However, I can see only one subscriber.
  • I cannot publish properly. I see a black screen for myself
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